Refund policy

Welcome to our online store. By purchasing from us, you agree to the following terms and conditions:

1. Discounted Products:

• Products purchased on discount or during sales are final and cannot be returned or exchanged under any circumstances.

2. Regular Products:

• If there is any issue with your purchase, please contact our customer service within 24 hours of receiving the product.

• Issues reported after 24 hours will not be considered for resolution.

3. No Refund Policy:

• We do not offer cash refunds under any circumstances.

4. Exchange Policy:

• Exchanges are only applicable for regular-priced items and must be requested within 3 days of delivery.

• Exchanges are subject to product availability and can only be made for an item of equal or higher value. Any price difference must be paid by the customer.

• Items must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.

5. Shipping and Delivery:

• We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

• Any shipping charges for exchanges or returns (if applicable) will be borne by the customer.

6. Order Cancellation:

• Orders can only be canceled before they are shipped. Once shipped, no cancellations will be entertained.

7. Damaged or Defective Items:

• In case of a damaged or defective product, notify us within 24 hours of delivery with proof (photos/videos). We will investigate and provide a resolution.

8. Color and Size Disclaimer:

• Slight variations in color may occur due to lighting or monitor differences.

• Ensure you check the size guide before making a purchase. We are not responsible for incorrect size selection.

9. Policy Updates:

• We reserve the right to update or modify these terms and conditions at any time without prior notice.

For any assistance, please contact our customer service team via email or phone provided on our website.